Effective Date: 01/07/2026
Last Updated: 01/07/2026
Welcome to SahyogGuru, an online crowdfunding platform operated by Child Healthcare & Educational Foundation ("Foundation", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you access or use our website, mobile applications (if any), or related services (collectively, the "Platform").
By using SahyogGuru, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with this Policy, please discontinue using the Platform.
SahyogGuru is a crowdfunding platform that enables individuals, families, NGOs, hospitals, educational institutions, and communities to raise funds for genuine causes. The Platform is owned and operated by Child Healthcare & Educational Foundation, a registered non-profit organization in India.
Depending on how you use our Platform, we may collect the following information.
Where required for campaign verification or fund release, we may collect:
Such documents are collected only when necessary for verification or compliance.
When you make a donation, we may collect:
When you visit SahyogGuru, certain information is collected automatically, including:
We use your information for legitimate operational purposes, including:
Information submitted while creating a fundraiser may become publicly visible, including:
Please ensure you submit only information that you are authorised to share.
Unless you choose to donate anonymously, your:
may be displayed publicly on the campaign page.
Anonymous donations will not display your personal identity publicly.
We may contact you regarding:
With your consent where required, we may also send newsletters or information about campaigns and initiatives. You may unsubscribe from promotional communications at any time.
We do not sell your personal information.
Your information may be shared only when necessary with:
All such parties are expected to protect your information in accordance with applicable laws and contractual obligations.
Payments on SahyogGuru are processed by trusted third-party payment gateway providers.
Sensitive financial information such as:
is processed directly by the payment provider and is not stored on our servers.
We take reasonable technical and organisational measures to safeguard your information, including:
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.
We retain personal information only for as long as necessary to:
After the applicable retention period, information may be securely deleted or anonymised.
Subject to applicable law, you may request to:
Certain information may be retained where required by law or for legitimate operational purposes.
Campaigns for children may be created only by:
We do not knowingly collect personal information directly from children without appropriate authorisation.
SahyogGuru uses cookies and similar technologies to:
For more details, please refer to our separate Cookie Policy.
Our Platform may contain links to third-party websites, payment providers, hospitals, NGOs, or social media platforms.
We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of those websites before sharing personal information.
SahyogGuru primarily operates in India. If you access the Platform from outside India, your information may be processed and stored in India, subject to applicable laws and our operational requirements.
To protect donors, beneficiaries, and the integrity of the Platform, we may use collected information to:
We may update this Privacy Policy from time to time to reflect changes in:
The revised version will be published on this page with an updated "Last Updated" date. Continued use of the Platform after such changes constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.