Effective Date: 01/07/2026
Last Updated: 01/07/2026
Welcome to SahyogGuru ("Platform"), an online crowdfunding platform operated and managed by Child Healthcare & Educational Foundation ("Foundation", "we", "our", "us"), a non-profit organization registered under the laws of India.
These Terms of Service ("Terms") govern your access to and use of the SahyogGuru website, mobile applications (if any), services, fundraising campaigns, donations, and all related features.
By accessing, browsing, registering, creating a fundraiser, making a donation, or otherwise using the Platform, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, you should not use the Platform.
SahyogGuru is an online crowdfunding platform that enables individuals, families, charitable organizations, hospitals, educational institutions, and other eligible beneficiaries to raise funds for genuine and lawful causes.
The Platform facilitates donations between donors and campaign beneficiaries. Child Healthcare & Educational Foundation acts solely as the operator of the Platform and does not guarantee the success of any fundraising campaign.
You may use SahyogGuru only if:
Parents or legal guardians may create campaigns on behalf of minors or legally dependent individuals.
Certain features require registration. You agree to:
You are responsible for all activities carried out through your account.
Users may create campaigns only for genuine and lawful purposes. Campaign organizers agree that:
SahyogGuru reserves the right to request additional documents before approving or continuing any campaign.
To maintain trust and transparency, SahyogGuru may verify campaigns through one or more of the following:
Verification improves transparency but should not be interpreted as a guarantee regarding the accuracy of every statement made by a campaign organizer.
Submission of a fundraiser does not automatically result in publication. The Platform reserves the right to:
Approval decisions are made solely at our discretion.
Campaigns involving any of the following are prohibited:
Such campaigns may be removed immediately.
Donations made through SahyogGuru are voluntary contributions. Donors acknowledge that:
Payments are processed through authorized third-party payment gateway providers. SahyogGuru does not store complete credit card, debit card, UPI PIN, or banking credentials.
Processing times may vary depending on:
SahyogGuru may charge platform fees, payment gateway charges, or administrative charges where applicable. Any applicable charges will be displayed before the completion of the transaction.
Certain NGO-supported campaigns may qualify for reduced or waived platform fees at our sole discretion.
Campaign organizers agree to use collected funds only for the purpose described in their campaign. Using donations for unrelated purposes may result in:
Funds are released only after completion of applicable verification requirements. The Platform may require:
The Platform may release funds directly to hospitals, educational institutions, vendors, or beneficiaries depending on the campaign.
Donors are encouraged to:
Donors should not rely solely on campaign descriptions when making donation decisions.
SahyogGuru actively monitors campaigns for suspicious activities. Where fraud or misuse is suspected, we may:
All content available on SahyogGuru, including:
belongs to Child Healthcare & Educational Foundation or its licensors unless otherwise stated. Users may not reproduce, copy, distribute, or commercially exploit any Platform content without prior written permission.
Campaign organizers retain ownership of the content they upload. By publishing content on SahyogGuru, you grant us a non-exclusive, royalty-free, worldwide license to:
such content solely for operating and promoting your campaign and the Platform.
We reserve the right to suspend or terminate any account or campaign if:
Termination may occur without prior notice where immediate action is necessary.
The Platform may use services provided by third parties, including:
We are not responsible for interruptions or failures caused by third-party service providers.
SahyogGuru does not guarantee:
Fundraising outcomes depend on various factors beyond our control.
To the maximum extent permitted by applicable law, Child Healthcare & Educational Foundation and SahyogGuru shall not be liable for:
Our liability, if any, shall be limited to the extent required under applicable law.
You agree to indemnify and hold harmless Child Healthcare & Educational Foundation, SahyogGuru, its trustees, employees, volunteers, officers, and partners from any claims, liabilities, losses, damages, or expenses arising from:
Your use of SahyogGuru is also governed by our Privacy Policy, Cookie Policy, Donation Policy, Refund Policy, and other applicable policies published on the Platform.
We may update these Terms from time to time to reflect changes in law, technology, or Platform operations.
Updated Terms become effective upon publication on the Platform. Continued use of SahyogGuru after such updates constitutes acceptance of the revised Terms.
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra, unless otherwise required by applicable law.
If you have any questions regarding these Terms of Service, you may contact us: